Cookie policy
Last updated: October 15, 2026
This Cookie Policy explains how IP123 uses cookies and similar technologies on ip123.us and console.ip123.us, why we use them, and how you can control them.
1. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
We also use local storage and session storage for related functions. Local storage can remain until you clear it; session storage normally ends when you close the tab. These technologies may store identifiers or personal information.
2. How we use cookies
We use necessary cookies and related storage to maintain sign-in sessions, remember your language and consent choices, protect accounts, and provide customer support. Third-party Google sign-in and customer support may use their own storage when those services are loaded.
3. Strictly necessary cookies
These cookies and related storage support authentication, security, language preferences, consent records, and customer support. They may contain identifiers or personal information and cannot be disabled here.
| Name | Storage | Purpose |
|---|---|---|
| ip123.access_token | Cookie and session storage | Maintains your authenticated session. The login cookie may be shared with the IP123 console. |
| ip123.user_email | Session storage | Remembers the email address associated with the current sign-in session. |
| i18n_locale / locale | Cookie and local storage | Remembers your selected site language. |
| ip123_cookie_consent | Cookie | Stores your consent choices for 180 days on the current host. Test and production hosts keep separate preferences. |
| ip123_google_onetap_attempted / ip123_google_onetap_dismissed_at | Session storage and local storage | Prevents repeated Google One Tap prompts in the same session and remembers dismissal for seven days. |
| g_state / Google Identity | Third-party cookies and storage | Supports Google sign-in, account selection, and One Tap prompt state. |
| ip123-chatwoot-guest-id / ip123-chatwoot-bottom | Session storage and local storage | Maintains guest support conversations and remembers the chat panel position. |
| cw_conversation / cw_user_* | Customer support cookies | Allows the customer support service to recognize your conversation and visitor session. |
4. Analytics cookies
Optional analytics cookies are disabled by default. No analytics or advertising trackers are currently deployed; enabling this category does not load any tracking tools.
5. How can you control cookies?
You can accept all cookies, accept only necessary cookies, or save your chosen preferences. You can reopen Cookie settings at any time from this page or the footer. Changing optional preferences does not clear your login cookie or sign you out.
You can also block or delete cookies using your browser settings. Disabling necessary cookies or clearing related storage may affect sign-in, language preferences, payments, or customer support. For information about personal data, read our Privacy policy.
6. Contact us
For questions about cookies and similar technologies, contact support@ip123.us.